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Help/FAQ

Mattress

The Subrtex Mattress needs a strong and sturdy base! This can be a platform, box foundation, or an adjustable bed frame. Keep in mind, all slats should be 3" or less apart for the best support.

Great question! You can find all the details on the 10-year, Subrtex Mattress warranty HERE.

Our mattress are designed to help you fall asleep and stay asleep. All SUBRTEX foams are CertiPUR®-US certified, with the good air quality and calming feel.

You do not need to use a box spring, but you will need to use some sort of foundation. If you are not using a box spring you will need to use a bed with cross-slats, a bunkie board, or anything that will serve as a foundation. 

For best results, we recommend you machine wash on warm and tumble dry low. It will be tempting to wash and dry on hot — resist this urge! Heat drying could cause deamination and shrinkage. We want your bamboo cover to last as long as possible. We do not recommend dry cleaning the bamboo cover.

MEASUREMENTS

Our slipcovers are designed and ready-made to fit a variety of furniture.So you can save your time and energy by simply determining the type and style of your furniture–chair, love seat, or sofa. One of our sizes will perfectly fit it. Our slipcovers have elastic corners that fit snugly and securely on your furniture.

Our dining room chair covers will fit most dining room chairs with a maximum height measurement of 23" from the top of the chair to the seat, seat with width and length 14-18''.

Our dining room chair covers will fit most dining room chairs with a maximum height measurement of 23" from the top of the chair to the seat, seat with width and length 14-18''.

 

INSTALLATION

Our dining room chair covers will fit most dining room chairs with a maximum height measurement of 23" from the top of the chair to the seat, seat with width and length 14-18''.

A non-skid rug pad or shelf liner placed on the seat between the furniture and the slipcover should keep your slipcover from sliding.

Wrap polyester batting from the back of the cushion over the face and under the cushion for a smooth overall appearance.

 

CARE INSTRUCTIONS

 

Yes. All Subrtex slipcovers are machine washable.  To know more about how to wash you slipcover, click Fabric Care Guide–How to Clean Your Slipcovers

 

With our stretch slipcovers, simply place your slipcover in the dryer with a damp hand towel for 15 minutes to remove packaging creases and improve the nap. Be sure to remove the slipcover from the dryer and install it on your furniture immediately. For deep packaging creases, use a mister bottle with and use your hands to press and smooth the fabric.

 

Other questions

In order to meet the greatest needs of valued customers, Subrtex supports customized services to meet the needs of different people. You can email us your customized needs.

Customers tell us how well our slipcovers wash and wear year after year. They are often ready to change the look in their home before it wears out! Just like fashion, the life of the product depends on your own individual use.

Sure, Subrtex sells sofa cushion covers and sofa arm covers. You don’t have to purchase the whole furniture cover. Also, the cushion cover is the second frequently used place in the sofa and you could buy 2-pieces sofa slipcover and one sofa cushion cover. The two sofa cushion cover can serve as alternative usage.

There is no way to do this at the moment, but it is something we are considering for a future release.

Subrtex accepts payments by Credit Card And PayPal, which in turn accepts all major credit cards such as Visa, Mastercard, AMEX, Direct Debit and Discovery Card.

We offer free shipping to most of the countries all over the world.Check detail here

You can return or exchange your items in 45 days after we have received your order. Check detail here

CARE INSTRUCTIONS

Yes. All Subrtex slipcovers are machine washable.

With our stretch slipcovers, simply place your slipcover in the dryer with a damp hand towel for 15 minutes to remove packaging creases and improve the material. Be sure to remove the slipcover from the dryer and install it on your furniture immediately. For deep packaging creases, use a mister bottle with and use your hands to press and smooth the fabric.